Your privacy is very important to us. This Privacy & Cookies Policy explains how Studio7 Clinic & Med Spa (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you use our website, booking system, or services.

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1. Information We Collect

When you use our services, we may collect:

• Personal details: name, email, phone number, date of birth, and address.

• Medical history: information necessary to assess suitability for treatments.

• Booking details: appointment dates, treatments booked, payments made.

• Technical data: IP address, browser type, cookies, and usage data when visiting our website.

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2. How We Use Your Information

We use your data for:

• Managing appointments and bookings.

• Providing safe and suitable treatments.

• Processing payments.

• Sending reminders, confirmations, or important updates.

• Marketing emails or SMS (only with your consent).

• Improving our website and services.

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3. How We Protect Your Data

• All personal and medical information is stored securely.

• Only authorized staff have access to your data.

• We do not sell, rent, or trade your data with third parties.

• Payment details are processed securely via trusted providers; we do not store card details.

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4. Sharing Your Information

We may share data with:

• Service providers (e.g., Amelia booking system, email/SMS providers) strictly for operational purposes.

• Legal authorities if required by law.

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5. Your Rights

As a client, you have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate data.

• Request deletion of your data (subject to legal or medical record-keeping obligations).

• Withdraw consent for marketing communications at any time.

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6. Cookies Policy

Our website uses cookies to improve your browsing experience. Cookies help us:

• Remember your preferences and settings.

• Understand how visitors use our website.

• Provide a smoother booking experience with Amelia.

You can disable cookies through your browser settings, but some features may not function properly.

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7. Data Retention

• Booking and treatment records are kept as required by medical and legal regulations in Ghana.

• Marketing data is retained only until you unsubscribe.

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8. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. The latest version will always be available on our website.

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9. Contact Us

If you have questions about this policy or your data, please contact us:

Studio7 Clinic & Med Spa, Accra, Ghana
+233246717777
 info@studio7.com