DISCLAIMER & REFUND POLICY
DISCLAIMER
Medical Advice:
The information provided on our website, social media, and during consultations is for educational and informational purposes only and should not be considered medical advice. Always consult with a licensed medical professional for any health concerns.
Individual Results May Vary:
Results depend on various factors, including skin type, age, and lifestyle. We do not guarantee specific results, and multiple sessions may be required to achieve optimal outcomes.
Risks & Side Effects:
All procedures carry potential risks, including swelling, bruising, redness, and other temporary effects. These will be discussed in detail during your consultation. By proceeding with treatment, you acknowledge and accept these risks.
Pre & Post-Care Compliance:
Clients must follow all pre- and post-care instructions provided to achieve the best results and minimize complications. Failure to do so may impact the effectiveness of the treatment.
Right to Refuse Treatment:
We reserve the right to refuse service if we believe a treatment is not suitable for a client due to medical history, contraindications, or unrealistic expectations.
REFUND POLICY
At Studio 7 London & Studio 7 Clinic and Med Spa, we strive to provide exceptional service and client satisfaction. Due to the nature of aesthetic treatments, the following refund policy applies:
1. No Refunds on Services Rendered
All treatments are non-refundable once performed, regardless of the outcome. Individual results vary, and dissatisfaction with results does not qualify for a refund.
2. No Refunds on Deposits & Booking Fees
• All deposits and booking fees are non-refundable.
• If you cancel or reschedule within the required notice period, your deposit may be transferred to a future appointment.
3. Package & Treatment Plans
• Prepaid treatment packages are non-refundable and non-transferable.
• If a medical condition prevents you from continuing treatment, a partial credit may be issued at management’s discretion.
4. Product Sales
• No refunds or exchanges on skincare products, medical-grade products, or aftercare kits due to hygiene and safety reasons.
• If a product is found to be defective or causes an adverse reaction, please contact us within 48 hours with proof of purchase.
5. Late Arrivals & Cancellations
• Late Arrivals: Arriving more than 15 minutes late may result in appointment rescheduling at the provider’s discretion.
• Cancellations: A minimum 48-hour notice is required to reschedule an appointment without losing the deposit.
• No-Show Policy: Clients who fail to show up for their appointment without notice will forfeit their deposit and may be required to prepay for future bookings.
We appreciate your understanding and cooperation. Our goal is to provide the highest level of care while maintaining fairness in our policies.
By booking an appointment, you agree to the terms of this Disclaimer & Refund Policy.